Last updated: April 24, 2026
These Terms and Conditions (“Terms”) govern your access to and use of the https://inandoutmovingcompanyne.com website (the “Website”) and the moving and relocation services (the “Services”) provided by In and Out Moving Company (“Company,” “we,” “us,” or “our”). By accessing or using our Website or Services, you agree to be bound by these Terms.
1. Use of the Website
You must be at least 18 years of age and legally capable of entering into binding contracts to use our Website or book our Services.
You agree to provide accurate, current, and complete information when requesting a quote, making a booking, or submitting any forms on the Website. You are solely responsible for maintaining the confidentiality of your account details (if any) and for all activities that occur under your name or contact information.
We reserve the right to refuse access to the Website, decline services, or cancel any booking at our sole discretion if we suspect a violation of these Terms or any misuse of the Website or Services.
2. Quotes, Estimates, and Bookings
All quotes and estimates provided by In and Out Moving Company are based on the information you supply, including inventory details, property access conditions, distance, and any special requirements disclosed.
Quotes and estimates are approximate and non-binding. The final cost may vary if the actual move conditions differ significantly from the information originally provided. Final charges will reflect the Services actually rendered.
Certain bookings may require a deposit or pre-authorization. Specific payment, cancellation, and booking conditions will be outlined in your booking confirmation or a separate agreement. You are responsible for carefully reviewing all documents and notifying us immediately of any inaccuracies or changes.
3. Customer Responsibilities
By booking our Services, you agree to the following responsibilities:
- Ensure all items are properly packed and ready for transportation on the scheduled move date, unless packing services were explicitly included in your booking.
- Provide safe, unobstructed access to both pickup and delivery locations, including elevators, staircases, entrances, and parking. You are also responsible for obtaining any required building permits or approvals.
- Notify us in advance of any fragile, valuable, oversized, or specialty items that may require special handling, equipment, or care.
- Comply with all applicable laws, regulations, and building rules regarding your move.
- Confirm that you are the legal owner of the goods being moved or that you have full authorization from the owner to arrange the transportation.
4. Excluded and Prohibited Items
We do not transport certain items, including but not limited to:
- Hazardous, flammable, explosive, or dangerous materials.
- Illegal substances or any items prohibited by law.
- Perishable goods, live animals, or plants, unless we have given prior written approval.
If prohibited items are included in your shipment without our prior written consent, you will bear full responsibility for any resulting loss, damage, fines, penalties, or legal consequences.
5. Payment Terms
Payment terms will be specified in your estimate or booking confirmation. Unless otherwise agreed in writing, a deposit is usually required to secure your booking, with the remaining balance due upon completion of the Services.
Additional charges may apply for services or circumstances not included in the original quote, such as extra labor, stairs, long carries, additional stops, waiting time, or changes to the move details.
If payment is not received when due, we may apply late fees and, to the extent permitted by law, retain your goods until full payment is made.
6. Cancellations and Rescheduling
Cancellations and rescheduling are subject to the notice period and fees outlined in your estimate, booking confirmation, or our current cancellation policy.
Insufficient notice may result in the forfeiture of all or part of your deposit and additional charges for costs already incurred.
We reserve the right to reschedule or cancel a move due to circumstances beyond our reasonable control (such as severe weather, unsafe conditions, or equipment failure). In such cases, we will notify you as soon as possible and work with you to arrange a suitable alternative.
7. Liability for Loss or Damage
Our liability for loss of or damage to your goods is limited as permitted by applicable law and as specified in your estimate, bill of lading, or other moving documents.
You must inspect your goods upon delivery and note any visible damage on the delivery paperwork. Hidden damage must be reported to us in writing within the timeframe specified in your moving documents.
Compensation limits may depend on the valuation or protection option you selected. Optional additional coverage may be available for an extra fee. We are not liable for damage caused by events beyond our control, including natural disasters, extreme weather, or pre-existing conditions of the items.
8. Limitation of Liability
To the fullest extent permitted by law:
- We are not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, business interruption, loss of data, or loss of goodwill.
- Our total liability for any claim arising from these Terms or the Services will not exceed the amount you paid to In and Out Moving Company for the specific Service giving rise to the claim.
Nothing in these Terms limits or excludes liability that cannot be lawfully limited or excluded under applicable law.
9. Intellectual Property
All content on https://inandoutmovingcompanyne.com, including text, graphics, logos, images, and software, is the property of In and Out Moving Company or its licensors and is protected by intellectual property laws. You may not copy, reproduce, modify, distribute, or create derivative works from any part of the Website without our prior written permission.
10. Privacy
Your use of the Website and Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using https://inandoutmovingcompanyne.com, you confirm that you have read and agree to our Privacy Policy.
11. Governing Law and Dispute Resolution
These Terms are governed by the laws of the state in which In and Out Moving Company has its principal place of business, without regard to conflict of laws rules.
Any disputes arising from these Terms or our Services shall first be attempted to be resolved informally by contacting us at [email protected] or . If informal resolution is unsuccessful, disputes shall be resolved exclusively in the state or federal courts located in or serving our principal business location, and you consent to the personal jurisdiction and venue of such courts.
12. Changes to These Terms
We may update these Terms from time to time. The revised version will be posted on https://inandoutmovingcompanyne.com with an updated “Last updated” date. Your continued use of the Website or Services after the changes take effect constitutes your acceptance of the updated Terms.
13. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
- Via the contact form on https://inandoutmovingcompanyne.com
- By phone:
- By email: [email protected]